Governance & Management Policy

Pageanz Worldwide is committed to strong, ethical, and transparent governance and effective management to ensure the organisation operates with integrity, accountability, and excellence across all activities.

This policy establishes the governance framework, leadership responsibilities, and management structures that guide decision-making, risk oversight, and operational delivery.

Purpose

The purpose of this policy is to:

  • Define governance and management roles and responsibilities

  • Support ethical leadership and accountability

  • Ensure compliance with legal, regulatory, and contractual obligations

  • Promote effective decision-making and risk management

  • Align organisational strategy with operational delivery

Scope

This policy applies to:

  • Directors and governing body members

  • Executive leadership and management

  • Staff, contractors, and volunteers

  • Committees, advisors, and representatives acting on behalf of Pageanz Worldwide

Governance Structure

The governing body (or Directors) holds overall responsibility for the organisation and provides strategic leadership and oversight.

Key responsibilities include:

  • Setting the strategic direction and vision

  • Ensuring legal and regulatory compliance

  • Overseeing financial sustainability and accountability

  • Approving policies and major organisational decisions

  • Monitoring organisational performance and risk

  • Upholding safeguarding, health & safety, and ethical standards

Governance Principles

Pageanz Worldwide governance is guided by the following principles:

  • Integrity and ethical conduct

  • Transparency and accountability

  • Inclusivity and respect

  • Cultural safety and social responsibility

  • Responsible stewardship of resources

Management Structure

Executive & Operational Management

Management is responsible for the day-to-day operation of Pageanz Worldwide and for implementing the strategic direction set by the governing body.

Management responsibilities include:

  • Delivering operational plans and programs

  • Managing staff, contractors, and volunteers

  • Ensuring compliance with organisational policies

  • Managing risks and incidents

  • Maintaining effective communication with stakeholders

  • Ensuring safe, inclusive, and professional environments


Delegation of Authority

The governing body may delegate authority to management for operational matters while retaining oversight and accountability.

Delegations must be:

  • Clearly documented

  • Appropriate to the role and responsibility

  • Reviewed regularly

Roles & Responsibilities

Directors / Governing Body

Directors are responsible for:

  • Acting in the best interests of the organisation

  • Exercising due care, diligence, and skill

  • Avoiding conflicts of interest

  • Maintaining confidentiality

  • Ensuring appropriate governance systems are in place


Management

Management is responsible for:

  • Operational leadership

  • Policy implementation

  • Financial management and reporting

  • Staff and volunteer supervision

  • Incident and risk reporting

  • Continuous improvement


Staff, Contractors & Volunteers

All representatives of Pageanz Worldwide must:

  • Act professionally and ethically

  • Comply with organisational policies

  • Follow lawful and reasonable instructions

  • Uphold safeguarding and health & safety requirements

  • Report concerns, risks, or breaches promptly

Risk Management & Compliance

Pageanz Worldwide maintains a proactive approach to risk management.

This includes:

  • Identifying and assessing organisational risks

  • Implementing controls and mitigation strategies

  • Monitoring and reviewing risks regularly

  • Ensuring compliance with applicable laws, regulations, and contracts

  • Maintaining insurance coverage where appropriate

Financial Oversight

The governing body is responsible for:

  • Financial oversight and accountability

  • Approving budgets and significant expenditures

  • Ensuring accurate financial reporting

  • Protecting organisational assets

  • Ensuring funds are used for their intended purpose

Conflict of Interest

All directors, managers, and key personnel must:

  • Declare actual, potential, or perceived conflicts of interest

  • Act transparently and in good faith

  • Remove themselves from decision-making where conflicts exist

A conflicts register will be maintained where appropriate.

Ethical Conduct

Pageanz Worldwide is committed to:

  • Ethical leadership

  • Fair and respectful treatment of all stakeholders

  • Zero tolerance for discrimination, harassment, or exploitation

  • Upholding safeguarding and child protection principles

Decision-Making

Decisions will be made:

  • In the best interests of the organisation

  • With appropriate consultation where required

  • Based on accurate and relevant information

  • With due consideration of risk and impact

Communication & Accountability

Pageanz Worldwide promotes:

  • Clear communication between governance and management

  • Transparent reporting and accountability

  • Constructive feedback and continuous improvement

Policy Breach & Enforcement

Failure to comply with this policy may result in:

  • Review of role or responsibilities

  • Disciplinary action

  • Removal from governance or management positions

  • Termination of engagement

  • Further action where required by law

Policy Review

This policy will be reviewed:

  • At least every two years

  • Following significant organisational or legislative change

  • After serious incidents or governance concerns

Acknowledgement

All individuals in governance, management, or representative roles acknowledge their responsibility to comply with this Governance & Management Policy.